Code of Ethics
Discover the values that guide our way of doing business.
Passion for excellence
We strive to be considered as people who, thanks to the passion for their job, reach excellent quality in everything they do.
Team spirit
Although individual expertise is essential, the best results are achieved by working together. It is with this belief that we are always fully willing to cooperate with our stakeholders;
Gratefulness
We intend to actively show gratitude to those who participate in the achievement of our goals, always valuing their contribution and establishing a relationship of mutual growth;
Transparency
The best solutions are found through open dialogue and exchange. We therefore believe straightforward communication is crucial. We commit to being honest, open and available interlocutors in order to foster and maintain a working environment based on mutual trust.
Integrity
We pursue our goals with honesty and responsibility. Under no circumstances will the excuse of acting in the interest of the Group be a justification for behaviours in breach of laws, regulations, or in general for behaviours in contrast with an honest and serious conduct;
Foresightedness
The choices we make today will affect our future and that of the generations to come.
With this awareness, we know that we will have to strike the right balance between the requirement to satisfy short and long term needs. We will therefore always employ our best endeavours to look to the future and develop our business in an overall framework of environmental and social sustainability, in order to ensure a durable heritage.

We ask our suppliers to accept the Code of Ethics as an integral part of our contractual relationship, undertaking to comply with the rules contained therein, otherwise the contract will be terminated. In addition, we pay special attention to the supply chain, with our expectations towards the trading partners being maintained through the supplier Code of Conduct.

The values that guide the relationships between Lavazza and its suppliers are outlined in the supplier Code of Conduct: passion for excellence, ethically correct behaviour, gratitude, respect for human and work rights, foresightedness and transparency.

DOWNLOAD THE SUPPLIER CODE OF CONDUCT